Chasm Group | thinking that inspires

Thinking Wrong: How Common Errors in Thinking Processes Lead to Poor Judgments and Poor Decisions

Chasm Group August 2, 2016 Articles No Comments

Part Two

It’s summer time and I am devoting some of my “beach reading” to topics that personally intrigue me but are a bit off the beaten path from subjects I typically write about. My previous post concerned how flawed thinking processes among healthcare providers can be extremely costly, not to mention, deadly. Similarly, flawed thinking juries can wrongly convict the innocent, or let the bad guy off the hook. Flawed thinking at work, in governments, and in our personal lives can be expensive, career-limiting, or simply embarrassing. We put a huge premium on “getting it right” yet we fall prey to a number of biases and cognitive errors that prevent us from doing just that. More troubling, cognitive psychologists tell us that we don’t just get it wrong occasionally. We get it wrong routinely, tripping again and again over obstacles to decision-making that are systematic—deviations from rational thought, observation, and analysis that lead us into cognitive cul-de-sacs.

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The Autopilot Crisis: What Tesla Mustn’t Do

Chasm Group July 28, 2016 Articles No Comments

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

Don’t fight it. Don’t try to brazen it out. Remember Intel’s PR disaster around the Pentium in the mid-90s? And what about the Exxon-Valdez oil disaster in 1989? And BP’s catastrophic oil spill in 2010? Closer to Tesla’s home industry, remember the Bridgestone tire scandal of 2000? And what about the ongoing dramas that are dragging down Toyota (airbags) and Volkswagen (diesel car pollution), jeopardizing their very viability?

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Thinking Wrong: How Common Errors in Thinking Processes Lead to Poor Judgments and Poor Decisions Pt. 1

Chasm Group July 22, 2016 Articles No Comments

By Paul Wiefels

Part One

Researchers at Johns Hopkins University estimate that as many as 160,000 patients each year suffer permanent damage or death as a result of diagnostic mistakes. Not surprisingly, they are also the leading cause of malpractice claims. Healthcare providers have been striving to reduce this number and many of the latest developments in healthcare technology are aimed at this problem including better automation and accuracy in lab testing; the use of big data and data mining to spot patterns of bad calls; online services that provide additional suggestions for differential diagnoses; and so on.

Mindsets in the healthcare community are changing too. Clinicians are being trained (or retrained) to question their own biases and thinking in an effort to come to the right conclusions when confronted with conflicting data and multiple opinions.

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Clarify and Chasm Group announce partnership to help enterprise B2B businesses accelerate growth, increase revenue & mitigate risk for break out initiatives

Chasm Group July 18, 2016 Articles No Comments

Strategic Business Development specialist Clarify, today announced a partnership with Chasm Group, the go-to-market consultancy and advisory firm founded by and based on the works of Geoffrey Moore, author of Crossing the Chasm.

By combining their individual specialties, the partnership will offer enterprise clients proven methodologies to increase revenue, accelerate growth and rapidly scale while reducing the risk of bringing new or disruptive initiatives to market.

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What Tech Must Learn from Trump and Brexit: Stop Disrupting, Start Engaging

Chasm Group July 7, 2016 Articles 1 Comment

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

Silicon Valley needs to dump its revenge-of-the-nerds culture and engage with the world

Summary

Since the results of the Brexit vote came out on June 24th, commentators everywhere have emphasized the growing popular anger in the UK and elsewhere against immigration, open borders, international trade, and technology-enabled globalization in general.
If the tech industry doesn’t wake up and take notice of this geo-political and socio-economic instability, it may well be seen as a new Public Enemy number one, becoming vulnerable to widespread populist rage and increasingly stringent regulation by national, regional and city governments as well as by the supra-national EU.
Working in concert, industry and government have both a need and an opportunity to produce a new model of collaboration leading to greater integration to counter the deepening political polarization in western economies. Failing this, major regions of the world may give way to the divisiveness – or disintegration – that populist leaders love to feast on.

“Today’s challenges include economic stagnation and disruptions in the labor markets — driven to a large extent by technological advances moving at warp speed — that are widening income disparity, destroying jobs and hollowing out the middle class.”

– Henry Paulson, former U.S. Treasury Secretary, to some degree pointing a finger at the tech industry, quoted in an article in the Washington Post, June 24, 2016

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Google 2, Oracle 1: The Fast-Growing API Economy Survives a Major Scare

Chasm Group June 2, 2016 Articles No Comments

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

Summary:

In 2010 Oracle sued Google over patent infringement regarding the use of 37 Java APIs (Application Programming Interfaces) to accelerate the development of its Android OS for smartphones and other mobile devices, and thus compete with Apple’s highly successful 2008 launch of the iPhone.
The latest of three lawsuits – following the original 2010 case and the 2012 appeal that overturned the 2010 verdict in favor of Google’s right to make use of the APIs – just ended in favor of Google. Software developers, customers and industry participants everywhere can all breathe a sigh of relief.
Assuming this verdict sticks it will undoubtedly reinforce current business practices around APIs and in the process enable the continuation of API-fueled growth of business and consumer applications, which is very good news for the tech industry as a whole.

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Can Donald Trump Cross the Chasm?

Chasm Group May 24, 2016 Articles No Comments

Watching the 2016 presidential election unfold has made for some outstanding TV viewing if you’re a reality TV fan. Who couldn’t love such entertaining and clever Trump quips ranging from “low energy Jeb” to “Lyin’ Ted” to the correlations tied to “small hands”. But with the ascension of Donald Trump to the altar as the Republican presumptive nominee, it’s time to get serious about his prospects against his likely Democratic foe Hillary Clinton.

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The Public Cloud: Is There Still Room for Google?

Chasm Group May 17, 2016 Articles No Comments

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

Author: Hakan Jakobsson ^*

* Editor’s note: From time to time we shall feature guest columnists in this forum. In this article, Hakan Jakobsson presents some provocative arguments and counter-arguments on the intriguing question of whether Google has left it too late to catch up with AWS and Azure, the two current leaders in enterprise cloud infrastructure. Hakan is a good friend and frequent thought-partner with me on many tech-related topics. In particular, he has deep expertise in IT infrastructure and especially public cloud.

Introduction
When a product gains popularity it is common that a pattern emerges. In the beginning, there are a small number of pioneering companies producing it, but as its popularity grows, more and more vendors enter the market to get a piece of the action. After a while, the number of vendors peaks as consolidation sets in and eventually, the market becomes dominated by a small number of players. For instance, there were around 80 U.S. automakers in in 1920 and more than 80 U.S. television manufacturers in the early 1950s. More recently, the number of disk drive manufacturers peaked in 1984 at almost 80 and the number of PC manufacturers about 3 years later when there were around 100 hundred vendors according to Michael Mauboussin’s book “More Than You Know.” Today, there are far fewer manufacturers in any of those categories.

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All Dollars Are Not Equal: The Crucial Difference between Good, Neutral & Bad Revenue

Chasm Group March 31, 2016 Articles No Comments

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

Summary:

Strategy is about making choices, including what type of revenue to pursue – and what type not to accept.
Thus, all (revenue) dollars are not equal – some revenue is very good for your company, while other types of revenue can do serious harm to the value of your business.
To get a sense of where your company stands, take the Good-Neutral-Bad Revenue test below.
Developing clear rules of engagement to test revenue opportunities for their potential impact is fairly straightforward, but managers still need to have the intestinal fortitude not to give in to the temptation to chase the wrong opportunities, especially when the pipeline is a bit lean.

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The Chicken & The Pig – The Critical but Elusive Art of Making Strategic Alliances Work

Chasm Group February 11, 2016 Articles No Comments

This post originally appeared on PhilipLay.com. To read the post from the original source click here.

The Chicken & The Pig – The Critical but Elusive Art of Making Strategic Alliances Work | Philip Lay

Summary:

Strategic alliances are commonly regarded as critical to the success of small as well as large tech companies. Yet, the failure rate of these initiatives is disturbingly high – some experts claim it to be as high as 80%.
The reasons vary, from misaligned goals to unclear strategy, and from wobbly commitment to poor execution, but what is very clear is that they cost dearly in terms of wasted effort, sunk cost and, worse, opportunity cost.
The remedy is not complex in concept, though interestingly it does requirean outsized degree of thought and action leadership, strategic rigor, role clarity, strong governance, and committed execution, particularly on the part of the smaller partner.

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